Warranty Policy

Effective Date: 31 July 2025

At CreativeMusicProductionCourse.com, we are committed to delivering a reliable and valuable learning experience. As our courses and services are delivered digitally, this Warranty Policy covers access and functionality of the platform, rather than traditional physical product guarantees.

1. Scope of Warranty

We warrant that:

You will receive access to the course materials and features included in your subscription plan for the duration of your active subscription.

The website and learning platform will remain functional and accessible under normal conditions.

Live sessions, downloadable materials, and community features will be made available as described.

Technical support will be available to assist with access or usage issues.

2. Limitations of Warranty

This warranty does not cover:

Service interruptions caused by third-party platforms (e.g. Stripe, Zoom, or your internet service provider)

User-side issues such as outdated browsers, operating system errors, or incompatible devices

User error or failure to follow setup and login instructions

Personal expectations about course content, outcomes, or individual learning success (these vary based on your level of engagement)

3. Refund Policy

Due to the nature of digital content:

No refunds are offered once a billing cycle has begun

You can cancel your subscription at any time to avoid future charges

We will review exceptional cases, such as accidental duplicate billing or failure to access course materials, on a case-by-case basis

If you're unsure, we recommend starting with a free trial if one is available.

4. Satisfaction Support

We want all members to get the most from their learning. If you're experiencing difficulties or are dissatisfied with your experience, please contact us at:

📧 [email protected]

We’ll do our best to resolve any technical problems and guide you in using the platform effectively.

5. Changes to This Warranty

We may update this policy from time to time. The most current version will always be available on our website. Continued use of the service indicates your acceptance of the updated terms.